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Heuristic Evaluation

Has :

  • Match between system and the real world

  • User control and freedom

  • Consistency and standards

  • Error prevention

  • Aesthetic and minimalist design

Lacks:

  • Visibility of system status

  • Recognition rather than recall

  • Flexibility and efficiency of use

  • Help users recognize, diagnose, and recover from errors

  • Help and documentation

User Experience Insights:

 

Users -

Kayla (19-f)

  • App feels nice upon first opening it. I was a little confused at first as to what the app actually offers but once I actually opened the app, then I was able to understand a little bit more. I would include a slogan of some kind in the beginning because I was a little lost. The roundness of everything is kinda cool design wise. I would condense the amount of questions you ask in the beginning. Kind of took me a while to finally get to the first page of the app. 

John (35-m)

  • I really like how you ask if the situation is an emergency and if people need immediate help. Think it shows that you have this well thought out. If I didn't know what kind of app this was already, then I think I would have been lost. But to be fair..the app store explains it well enough. The notes section is nice, could use a little more of an interesting aspect to it but its nice. The discover page is a little confusing...maybe get rid of the videos on the home page and just have it be a questions page...with some kind of link to the discover page? Its a little confusing which page is the home page.

Jordin (29-f)

  • I see myself actually using this app but mostly because of the notifications and notes aspect. It's a really cool feature. I would enhance that more! Also your navigation is a little hard to understand. I cant tell what the home page is. I see why you have the profile settings on its own tab - looks nice to have four tabs instead of three but I also think its not industry smart. Combine the profile settings under the profile page...with a button to lead you there or something. Cool app so far. 

Top Insights -

  • Improve the navigation tabs - three instead of four?

  • Distinguish what the home page is 

  • Make sure the arrow buttons have a purpose

  • Improve the logo - including the name of the app..kind of confusing

  • Include a small intro page or a slogan under the logo...just to solidify what to expect from the app.

  • Add more information - things feel a little too minimal

Check out the first version of the prototype for yourself -

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